How can portals & commerce have intelligence via LLMs/GAI/ChatGPT/Gemini/etc. – Part 1

Credits: www.Pixabay.com

Here is my solution template for having intelligence from AI/GAI/LLMs in Portals & Commerce – Part 1:

  • Assumptions: Java/PHP/Dot Net/SharePoint/Liferay/WordPress/Drupal type of a portal and / or commerce
  • Just like we have HTML – HEAD / BODY / FOOTER / HEADER / META TAGS / BACKEND LOGIC in Java / Front end JSP / etc. in web applications, let’s say we define a section in HEAD / META / etc. to contextualize the page and it’s content – WHAT, WHY, WHERE, WHEN, HOW, etc.? Right now in classic HTML / Java / JSP we define Meta tags and actual content but no semantics / context / etc. Till now it was fine because we could manage with search engines, basic chatbots and so on.
  • What these new tags and standard does is it gives context for ChatBots, Agents & LLMs/GAI/ChatGPT/Gemini and so on. Now these AI systems can talk to these pages and users on it with a context which immediately results in much better intelligence.
  • How do we define intelligence for above components:
  • Context sensitive help
  • Context sensitive agentic work
  • Semantic / contextual / relevance-based flow suggestions of usage of system pages
  • Automated suggestions on shopping
  • Context sensitive content generation
  • Use cases are endless and all these get enabled at GAI/LLMs/Agentic level instead of customized baking in the product or customizations. This is a repeat of Google / Bing / Yahoo search but at AI level
  • What this basically does is it adds context to all the pages and the portal or commerce as a whole.
  • Also, it removes to a large extent though not fully the need to continuously generate training data for the integrated intelligence as context is prebuilt along with meta tags and actual content.
  • This could be a larger standard under Mozilla / Apache Foundation or IETF or similar to enhance our web to the new world beyond simple search which is agents and LLMs / GAI / AI. Whole web could slowly become context aware along with content and meta tags. We are enhancing the META DATA itself on the web with this. All we have to do is add context and the SUPER AI like agents / LLMs / GAI will do the rest on their own.
  • Various plugins with governance and privacy for nonpublic sites could be thought off.

By Neil Harwani

Interested in movies, music, history, computer science, software, engineering and technology

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